KAVIA AI – NDA ANNEX FOR CUSTOMER ENVIRONMENT ACCESS
Version 1.0
Last Updated: December 3, 2025
This NDA Annex ("Annex") applies when a customer ("Customer") grants Kavia AI, Inc. or its affiliates ("Kavia") access to Customer's internal environments, including but not limited to: private tenants, source code repositories, infrastructure systems, build tools, development environments, or any other non-public technical or business systems ("Customer Environment").
This Annex is incorporated by reference into any Pilot Agreement, Order Form, Statement of Work, or other commercial agreement between Customer and Kavia (collectively, the "Underlying Agreement"). Capitalized terms not defined here have the meanings given in the Underlying Agreement.
By granting Kavia access to the Customer Environment, Customer agrees to the terms of this Annex.
1. Purpose
Kavia may access Customer's Environment solely to provide onboarding, technical support, issue diagnosis, proof-of-concept work, evaluation assistance, or forward-deployment engineering services as described in the Underlying Agreement ("Purpose").
2. Confidential Information
2.1 Definition
"Confidential Information" means any non-public information disclosed or made accessible by one party ("Discloser") to the other party ("Recipient"), whether or not marked or identified as confidential, including:
- source code, libraries, algorithms, models, build scripts
- architecture diagrams, design documents, specifications
- credentials, access tokens, environment metadata
- product roadmaps, business plans, customer lists
- internal tools, systems, processes, or workflows
- technical, operational, financial, or strategic information
Confidential Information includes information accessible by Kavia inside Customer's Environment even if not explicitly transmitted.
2.2 Exceptions
Confidential Information does not include information that:
- is or becomes publicly available without breach;
- was lawfully known to Recipient without confidentiality obligations;
- is independently developed without reference to Confidential Information;
- is lawfully obtained from a third party without breach.
Recipient bears the burden of proving an exception.
3. Use Restrictions
Recipient shall:
- use Confidential Information solely for the Purpose;
- not disclose it to any third party except as permitted below;
- not reverse-engineer or attempt to reconstruct Customer's proprietary systems;
- not use Confidential Information to compete with the Discloser;
- not store or copy Customer code outside the Customer Environment unless explicitly authorized in writing.
4. Personnel Access Controls
Kavia may disclose Customer Confidential Information only to its:
- employees
- contractors bound by written confidentiality obligations at least as protective as this Annex
…who have a strict need to know in order to deliver the Purpose.
Kavia is responsible for any breaches by its personnel.
5. Security Requirements
Kavia will maintain reasonable administrative, technical, and physical safeguards designed to protect Confidential Information from unauthorized access, consistent with:
- industry standards
- the sensitivity of the information
- Kavia's internal security policies
If Customer imposes specific access protocols (e.g., VPN, SSO, MFA), Kavia will comply.
6. Return or Deletion
Upon Customer's written request, Kavia will:
- remove stored Confidential Information (if any)
- destroy local working files (if any)
- certify destruction as required
Routine backups or ephemeral logs maintained according to standard IT practices may be retained but remain subject to confidentiality.
7. Compelled Disclosure
If Recipient is legally required to disclose Confidential Information:
- Recipient must promptly notify Discloser (if legally permitted);
- Recipient must provide reasonable cooperation to Discloser to seek protective treatment;
- Recipient will disclose only what is legally required.
Confidentiality obligations survive compelled disclosure.
8. No License
No rights to the other party's IP are granted under this Annex.
Customer retains all rights in its code, data, and systems.
Kavia retains all rights in its platform, software, models, and technology.
9. Duration
Confidentiality obligations survive:
- for five (5) years from the date of disclosure,
- and indefinitely for trade secrets, as long as they remain trade secrets under applicable law.
10. Remedies
Unauthorized disclosure or misuse may cause irreparable harm.
The Discloser is entitled to seek:
- injunctive relief
- equitable remedies
- all other remedies available at law or in equity
without needing to prove monetary damages.
11. Conflict with Other Terms
If this Annex conflicts with the Underlying Agreement:
- this Annex controls for matters involving confidentiality, access to Customer Environments, and protection of Customer source code and systems;
- the Underlying Agreement controls for all other matters.
12. Governing Law
This Annex follows the governing law specified in the Underlying Agreement.
13. Updates and Versioning
Kavia may publish updates to this Annex.
Updates will not apply retroactively to active pilots unless mutually agreed.
Current and historical versions will be maintained at:
https://kavia.ai/legal/nda-annex
End of NDA Annex